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If you want to revoke the whole certificate order, you can contact our Support team via our Ticket system with a cancellation request. In your request, please specify the certificate ID/order ID/common name of the certificate you want to be cancelled and revoked, your Namecheap username and account Support PIN. Keep in mind that after the certificate cancellation is completed, the certificate cannot be used anymore, and you will not be able to perform any actions with it in your Namecheap account. Sometimes, there may be cases when a certificate needs to be replaced with a new one, while the old certificate should be revoked. The most frequent scenario for this is that a private key associated with the certificate became compromised. In thi s case, both the certificate reissue and revocation can be performed in your account with us (provided that the certificate is supplied by Namecheap). For reissue instructions, feel free to refer to this guide. After the certificate is revoked, it will be added to the certificate revocation list by the Certificate Authority within the timeframe usually specified in the CA policy for the certificate. You will need to uninstall the certificate from the website if it is revoked - otherwise, browsers will show the security warnings. |
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